Shipping Policy

Where do you ship to?

We only ship to Peninsular Malaysia at this time. If you live somewhere else, please reach out to us via We’ll do our best to help.


What is the shipping rates?

We charge a flat rate of RM8 for orders to Peninsular Malaysia. Shipping is calculated during checkout.


How can I get free shipping for my order?

We offer free shipping for any order over RM50. The offer opens only to orders to Peninsular Malaysia at this time.


How long does it takes to get my order?

3-7 business days for orders to Peninsular Malaysia.


Returns and exchanges

Your satisfaction will always be our priority. We guarantee 1-to-1 replacement or full refund if the Ikan Brand products that you have purchased are defective, damaged, or if you receive the wrong items. Read our Refund Policy for more details.